Agents causing the company clients

<p>Hi</p> <p> </p> <p>Telkom once again had out done themselves. End of September like every other month I paid my bill of 866 Zar and funny enough on Friday the 14th October 2016 I receive an SMS saying my line will be interrupted if you've made payment please ignore. And me knowing Telkom I decided to call them on Monday morning without fighting or shouting tried to rectify the issues and I was advise to send a proof of payment of the payment transactions which I did send and I was promised it would be fixed and wouldn't be blocked or interpreted as they say.</p> <p> </p> <p>Monday evening my line was "interrupted". </p> <p>Best part is that when Telkom blocks your line you can't call Telkom!!! So I've used the yellow providers contract to call Telkom for them to fix their issues, On Tuesday I called and the same I was advised to send my proof of payment again which I did and nothing happened just another empty promise.</p> <p> </p> <p>On Wednesday I called in again using a different network (a paid for call) And the agent advised that she can see the problem and she's now writing a formal report to rectify the issue, why the first two didn't write a formal report, Beats me! however she advised that I managed on duty would call me as she knocked off at 12 midnight is would be fixed by then.</p> <p> </p> <p>Today being Thursday I called in and asked for a manager and I was put on hold for 15 mins then they hung up on me, from a call that I was paying for.</p> <p> </p> <p>I'm now receiving SMS's as the below attached saying I owe a grand after paying the whole of last months bill.</p>