Again we hope that this will resolve the issue

I have logged a case that my ADSL is behaving erratically. It will never display the same sync speeds twice and like yesterday, it was off for the entire day. Today, it will again be off from about 9am until about 3pm. It has been like that for a week.

On Saturday, a technician did come out, and as per the standard response by all Telkom techs tried to use the "distance from exchange" excuse. Showed a little screen that showed pass, and I showed him the Sync speeds are still off. I got the feeling that as long as his little screen said "Pass", the sync speeds are not his problem. As I mentioned above, my ADSL is off for most of the day and as such cannot use a service I am expected to pay astronomical amounts for (10mbps fibre actually costs less - not through you though - you still the most expensive there too)

My ADSL synchronised perfectly at 2048kbps until a week ago. Noise on the line were acceptable and I could actually use the service. It would not be unreasonable for me to expect that the incredibly expensive service I pay for be in perfect working condition. Especially since it was until a week ago.

It is sad that the only way to get my ADSL back (every time) is by posting my complaint on Hellopeter.

Telkom Fault ***