Again terrible and no answer

<p>Again I have to keep phoning and phoning left with no answers. </p> <p>I was promised that someone will phone me, nobody is making notes on my profile or giving me call ref numbers.</p> <p>They told me that the lady who sends the technicians out is on holiday so they didnt go out, then they told me the cables has been orderd and later told me oh no they forgot.</p> <p>This was never added as notes since the person I just spoke to now said it doesnt show anything like that and the last note was added on the 08/03/2016. Which is a complete lie because I have phoned several times after.</p> <p> </p> <p>and after all this, the only point I want to get across to your *********** staff is that I dont care if the cable are broken because I cant do anything about it but the fact that several people has taken my number and said they promise they'll phone me but everytime I have to phone you.</p> <p> </p> <p>They even told me they will be at my house last week Thursday, no one showed. Yesterday morning they told my mom she'll phone her now.</p> <p>Yesterday afternoon Amanda (the supervisor in PE technical support) said she promises she will deal with this and phone me today in the afternoon.</p> <p> </p> <p>Today I spoke to Cebisa Radebe which can also do as little as the rest in trying to sort this out other than tell me they will escalate it.</p> <p> </p> <p>So when I asked Amanda to give me a call ref he said when I phone in I should give them my number I phoned from and they will look up the call. Cebisa in durban call centre told me the ref number only generates after the call is done. So useless.</p> <p> </p> <p>I work in a very big corporate company and customer service is our number one even if we can't sort it out.</p> <p> </p> <p>As of tomorrow morning at 8:00 I'm going to start the probably long process in cancelling my contract.</p> <p> </p> <p>Numbers I've phoned from</p> <p> ********** 709</p> <p> ********** 684</p> <p> ********** 244</p> <p> </p> <p>My landline where my wifi is connected</p> <p> ********** 696</p> <p> </p> <p>Please also feel free to look up my previous complaint on hello peter and my new complaint on facebook</p>