Again telkom WIN at ineptitude & shocking service

App**** line tfr & ADSL line instore. Chose pkg told receive FREE modem & 3g stick come collect on activation text. Told active in 7 work days max. App**** 2 weeks before move. 1 wk after move on enquiry re activation. Inform work on ADSL no idea when will be activated & store misinformed me & shouldve dispatch modems on place order. Im text re service Answer unsatisfied. Next day sms'd tech coming to do install I respond request self install told no charge for tech part of pkge. GO 2 store to collect modems told no stock. Ask tech to pls bring modems. Told fetch speedstick at store. He arrive without login codes for ADSL setup. Says should've been sms'd 2me