<p>Telkom, I have just received my bill for May which states once again that I owe this ridiculous amount. After you took every cent I have *******ly for April, my May bill now states I didn't pay that first mistaken amount? Not sure how because that is the very reason I now have no money until you refund me? Check this immediately please, it's no joke now. I am going to cancel my debit order with you until somebody does something about this, and I expect more than an apology. Do you guys have any idea how this has affected my life currently? I simply went went in store to upgrade my data plan, UPGRADE, meaning I was happy and meaning you earn more from me being a customer. Nobody has even bothered to phone me or apologize, I'm seriously thinking legal action, social media and daily dispatch might be the only way to get some assistance here?</p>
Hi AshLee,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***1
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi AshLee,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***1
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
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