AGAIN SAME UNAUTHORISED BILLING !!! FUMING!!!

Again, new month, same problem and again back to square one !!! Telkom what on earth are you guys doing !!!!????? again I have an unauthorised billing on my account, WHY ?????? I have had it up to my head with you guys !!!! when I opened a contract with you guys everything was amazing, but the moment I decided not to upgrade my account has been up to **** !!!! I am getting sick and tired of running after you guys because of your disregard for the consumer ! revert to my recorded calls for last month and you will see how I had to chase after you to get my account sorted and still it took an age !!! my account needs to be fixed TODAY !!!! I will not wait for another month long in order to have the account sorted out !!! I have had it, I will take this to my attorneys for breach of the consumer act !!! GET YOUR ACT STRAIGHT !!