JB
Jeleikha B
1 reviews | Active since Nov 2023
03 Dec 2015, 09:53
Again overcharged for month of December
Telkom corrected November Invoice and sent a new corrected invoice amount.<br> Now for December they have reverted to the overcharges once again.<br> <br> Is there any control on the amount subscribers are charged, or is it a thumb suck
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Telkom's replyOfficial
03 Dec 2015, 12:41Hello Jeleikha,
Thank you for your post.
As per our telephonic conversation,please be assured that this matter has been escalated to our Billing team for further assistance and feedback will be provided.
Your reference number: SM165850
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation,please be assured that this matter has been escalated to our Billing team for further assistance and feedback will be provided.
Your reference number: SM165850
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply03 Dec 2015, 12:41
Official
Hello Jeleikha,
Thank you for your post.
As per our telephonic conversation,please be assured that this matter has been escalated to our Billing team for further assistance and feedback will be provided.
Your reference number: SM165850
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation,please be assured that this matter has been escalated to our Billing team for further assistance and feedback will be provided.
Your reference number: SM165850
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***