1 reviews | Active since Aug 2017
Again no tecnition for installation
I was promised installation on friday 18-10-2017 after many calls on why no one showed up the callcentre lady told me that whey will call me with a new date to install...
Today i called again to find out what is going on and i got a date for today between 8:00 and 16:00 and yet again NO INSTALLATION NO TECNITION AND NO EXPLANATION.......
WHAT DO I DO FROM NOW ON... I TIRED OF CALLING AND TIRED OF WAITING
HI ***
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We will assist. May we please request to provide the Id for the registered account holder as the order number provided is not displayed publicly by HP due to security reasons. Please reply to this private response or use *** if you prefer to e-mail your details. Please use the ref below in the subject field should you choose to e-mail.
Interaction Ref: AI***
Regards
keagan
Telkom Social Media Team
Best regards,
HI ***
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We will assist. May we please request to provide the Id for the registered account holder as the order number provided is not displayed publicly by HP due to security reasons. Please reply to this private response or use *** if you prefer to e-mail your details. Please use the ref below in the subject field should you choose to e-mail.
Interaction Ref: AI***
Regards
keagan
Telkom Social Media Team
Best regards,