JP
Johan P

1 reviews | Active since Jan 2014

29 Sept 2015, 19:38

AGAIN no internet service, superslow internet

I reported the same issue 2 months ago also here on hello Peter.<br> <br> Illhaam and the tech guys took about 4 days to find and sort out the problem. My problem was solved and i even made my complaint into turnover happy.. but on the first of September my internet speed again slowed down to a halt. Its so slow it took mt 3 mins to log into Hello Peter.<br> <br> I do not have a line problem. this was tested. Telkom shapes my internet to death... Why do i say this. My internet works fine all morning but at 6pm precisely until 12pm precisely my internet becomes unusable. if i test it even one minute after 12pm it perfect speed. No fau

0
Replies (1)
Telkom
Telkom's reply29 Sept 2015, 21:05
Official
Hello mosescapetown,

We apologise for the inconvenience caused.

We will escalate your query to our fixed line team for further investigations and revert back with feedback.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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