Again no follow up,no service

After applying for a line on the 30th May, Telkom has lost my information with all my personal details on. They have phoned ONCE to say that they will follow up and that is where it has ended. No one has bothered to rectify the situation. I still have no telephone line after now attempting for 3 months to get a line. From trying to have a line moved to being forced to try and apply for a new line, 3 months have gone by, I have now put myself at risk for ***** because they lost my information - and end of the day - still no line. I am at the point of breaking. What more must I do - I cant cater for peoples incompetence - but because they are a monopoly I am forced to try and fix this. <br> Tell me Telkom what more do you want me to do? It is through your incompetence, that I sit with no line, that I cant get ADSL that I am forced to increase my monthly expenses - really what more do you want me to do?