Again no care attitude

<p>My line was suspended today due to non payment , which is fine I understand it. Made payment quickly and phoned Accounts to tell them I made payment. The lady on the other side said it will take 48 hours to activate again (basically 48 hours to press a button) . I responded by telling her I would rather cancel my line then because I need Internet and I will then make another plan today like 3G or something. Expecting an answer like , let me see if we can make a plan for your sir , the response was, "ok sir but you will have to fill in a form to cancel your line. Where can I mail it to? " Is it not amazing how Telkom just does not give a damn about your business? Telkom , will you ever get it right?</p>