AGAIN!!! - Delay by Telkom in fixing a fault reported

<p>On 2016/05/10 I reported my phone line down Including the ADSL service. Telkom claimed that they have attended to the fault and upon checking, my ADSL was now only running on a 2meg line and it should be on 4 meg line.</p> <p> </p> <p>I received an call this morning (2016/05/20) indicating that they will attend to the problem again. (10 days later and problem net yet resolved from 1st report.) Its now weekend and that only means that I will be waiting till next week before possible attention is given.</p> <p> </p> <p>I received an SMS update from my SP, indicating that Telkom has assigned the problem to a technician, BUT there is NO ESTIMATED TIME AVAILABLE to have the issue resolved.</p> <p> </p> <p>I am not happy that my fault report was not yet properly attended to from my 1st report. </p> <p> </p> <p>Previous fault report also moved me to file a report with HelloPeter, as Telkom took almost 2 weeks before addressing and fixing the fault. (Hellopeter SM173077 and Telkom Ref 86CEK211115 has reference on Previous Report)</p> <p> </p> <p>This report was fisrt reported by myself with REF 209CEK100516 has Reference.</p> <p>Kind Regards</p>