Again complaining about Telkom.
I don't know about anyone else, but Telkom seems to have the worst reputation.
I pay for a 4mb line. Everyday that I do a speed test, I don't even receive 1mb.
This is the third month that I am even unable to open up my emails. I have phoned, complained, emailed. Still no response.
Apparently the copper wires are corroded. This is the THIRD month I am unable to do any courses at home on the internet I PAY FOR. Telkom will you refund my course?
Until I have a fully functioning internet that I pay for I WON'T be releasing any payment. Nothing. I will not pay another month for a service I am still not getting. I have asked for my account to be closed, as well as the paperwork to sign for it closed. Still NOTHING.
So from my side, they will receive NOTHING. Blacklist me... good luck. I still make sure everything else in my name is taken care of.
When asking Telkom to take care of anything, they seem to hire more people to do more talking then actually take care of the job they are selling.
If one can avoid Telkom. Best to do so and try another alternative route. Trying to get a response and feedback from them is **********.
Hello judith-jadwiga-paciorkowska
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello judith-jadwiga-paciorkowska
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
