BM
Bruce M
1 reviews | Active since Jan 2013
07 Aug 2015, 13:39
AGAIN and AGAIN
This is now the third time in so many months. The same problem and NO service for a week or more each time. The staff at the Telkom store are unable to give me an eta on the repair and mean time I have no service within the business. And the \fix"has taken them no more than 20min each time. Met a technician on Monday when the phones went down who was installing a line across the road. He \""reported\"" fault and said that after his installation he would look into the matter however he never materialized. I now have to invest in a set of business cellular phones"
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Replies (1)Telkom's replyOfficial
07 Aug 2015, 14:12Hello brucemcgregor,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM132593.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM132593.
Regards
William
Telkom Social Media Team
Telkom's reply07 Aug 2015, 14:12
Official
Hello brucemcgregor,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM132593.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM132593.
Regards
William
Telkom Social Media Team
