After Signing-Up ,MODEM STOCK UNAVAILABLE

Went to the Liberty Midlands Mall store 27/01/2016 to sign up for ADSL with a Modem package .<br> The migration was approved and I was told by the consultant that the stock of Modem's would be available in a couple of days . No feedback was given to me by Sunday 31/01/2015 I went to the store myself to find out what the stock status is only to be told by the consultant that they still hadn't received stock. <br> <br> She was unable to tell me when exactly they were expecting the stock to come in . She had no idea & said they will call me to inform me when stock come in .<br> In the meantime I have been connected and am being BILLED from the 03/02/2016 .<br> So now I wait for the modem to come in & Telkom to call me .<br> Telkom please be informed that I will be visiting the store once again today & if the modem is NOT provided I suggest you cancel my account including my landline .<br> My order ref No is : ***A <br> <br> The managers at the Telkom store should be hands on & be interacting with their customers . However , they are nowhere to be found .