After sales service - what a horrible time to be a Telkom client.

I have an account with Telkom now for 3 years. I have never had issues at all and never missed a payment. Last month I missed a payment due to unforeseen circumstances , i however recouped the payment in the following month as the payment cleared on the 24th day of May. Today was now my 6th call logged to customer service - The experience is terrible as on the 25th of May i logged my first call and was assisted promptly explaining to me that it would take 4 Working days for payments to reflect and that i should follow up on the Friday. - Fully understandable so i did just that. This however is where the joy stopped. On the Friday i spoke to an agent that stated that the connection should be re-established withing 5 Working hours (this was at 08:00) The following day , still nothing - so another call was logged just to hear that it would take 24 more hours. Monday this week i phoned again , just to hear i have to wait another 24 hours , the best part is that the sales department contacts you with "better" deals but they cannot make a sale due to the payment department. I phoned again today , just to now hear that the process takes 7 working days and not 4 ? I also could not get a turn around time on the matter and after requesting to speak to a supervisor i was denied and told that he/she is not yet in office. I requested a call back but guess what , this also takes 24 hours. Utterly ridiculous. The sales team is very impressive but the after sales team seems to all receive different training and are not helpful whatsoever. I really hope this reaches your attention as i am exhausted.