DM
Danie M
1 reviews | Active since Oct 2013
23 May 2015, 11:21
After sales service
After I received my new Telkom LTE routers, after wating for the 10-14 delivery time, I waited another patient 8 days for the sim to be activated, which still isn't activated.<br> The walk in shop said they can't help, some telephone support staff said I should go do a sim swap, others said they cant help me on weekends. They might have one of the fastest networks, but zero after sales service!!
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Telkom's replyOfficial
23 May 2015, 12:28Hello Abakuk,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile department, who handles the LTE service, and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile department, who handles the LTE service, and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Telkom's reply23 May 2015, 12:28
Official
Hello Abakuk,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile department, who handles the LTE service, and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile department, who handles the LTE service, and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team