After payment my line has not been opened, bad service by telkom

<p>I have a contract with telkom for years ,I mistakely not made a payment just for one month n it was my 1st time ever missing payment since I have hd several contracts with them n paying for years.I have been a good loyal client to telkom.End of may I missed one instalment n tot they will double debit end of June since I have never missed payment with them,end of June they didnt double debit me they took only one instalment for june then suspended my line ********** 814, end of july they then finally double debited but till this day have not opened my line.I have called their call centres from the 1st emailed bank statement as proif of payment but noting.Even went to telkom offices in durban with no help.contact me on ********** 993 for help please.I paid but till now line closed.bad service delivery by this company ,why make me pay then make wait o long for my lines to be opened .They keep saying they are emailing manager where they can unsuspend myline but that manager does not reply to all the emails.</p>