NR
Nic R

1 reviews | Active since Jul 2011

13 Aug 2015, 17:51

After many queries, lost airtime was restored

I had a SIM with R1,720 on it. I was waiting for my 60+60 to expire before I bought another one. Then the problems started:<br> 1. The SIM was deregistered from the network, presumably because I didn't make any call with it for 3 months.<br> 2. I was something was wrong on [URL Removed] and did a SIM swap. (I was an idiot for not making a call at this point...)<br> 3. A month or two later, the SIM was again deregistered.<br> 4. This time I asked for a \recycle".<br> 5. But there was a delay and by the time the SIM was working again"

0
Replies (1)
Telkom
Telkom's reply13 Aug 2015, 20:13
Official
Hello nroets,

Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

I have forwarded this compliment to th relevant parties, thank you.

Kind regards,
Ilhaam
Telkom Social Media