kG
krishna G

1 reviews | Active since Mar 2016

19 Apr 2016, 15:58

after many Hello Peter complaints no solution

Hi again I have complained on many occasions on hello peter. Telkom has never responded they only say they busy with matter. Need closure or cancel contract with immediate effect.The Bill of Rights enshrines the rights of all South Africans - including consumer rights. The Consumer Protection Act further outlines these key consumer rights, of which all South African consumers should be aware. These include the following: <br> Right to Equality in the Consumer Market and Protection Against Discriminatory Marketing Practices;<br> Right to Privacy;<br> Right to Choose;<br> Right to Disclosure of Information;<br> Right to Fair and Responsible Marketing;<br> Right to Fair and Honest Dealing;<br> Right to Fair, Just and Reasonable Terms and Conditions;<br> Right to Fair Value, Good Quality and Safety; and<br> Right to Accountability by Suppliers. Kindly contact me on ***. Consider your clients as they pay bills I know i am small person which the giant corporation Telkom is not listening to. Hello Peter complaints not even being adressed. Where is the ethics in this. I am just tired of the run around.

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Replies (1)
Telkom
Telkom's reply19 Apr 2016, 20:16
Official
Hello krishnagovender,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Regards
Telkom Social Media Team

Best regards,