KB
Katie B
1 reviews | Active since Sept 2012
12 Oct 2015, 15:13
After initial stuggle received great service
I tried from last week to get a SmartBroadBand data contract and Huawei LTE router from Telkom. I tried at the Irene and Centurion branches. Without any success and being told that not 1 Telkom store in Gauteng has the Huawei B593 router in stock I wanted to cancel the application. Luckily I drove to a 3rd store, the Telkom shop at fourways crossings and got to Yogan who helped me in a matter of minutes. And there was also stock. Your consultants is seriously not in the mood to help customers. And customers should not have to go through so much trouble to pay you money to get service from you. <br> <br> Thank you to Yogan.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
12 Oct 2015, 17:45Hello KBonnema,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply12 Oct 2015, 17:45
Official
Hello KBonnema,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards,
Ilhaam
Telkom Social Media
