After a year still no ADSL joy

Telkom please tell me why I must suffer so much just to have a constant internet connection. A connection which I pay for. Since last year I am struggling with a connection that is constantly unstable. My connection runs fine for a couple days and then disconnects constantly. Sometimes I am without any connection for days. Each and every \call centre agent"tells me a different story. Your filters need replasing...done that. Your modem is faulty...replaced it. It is congestion on the dslam...why only congested when we are having rain and not when we have hotter weather. I am telling your call centre that the line is faulty beacause there is noise on the phone as well. Still they tell me that the line is fine but no technician comes out to physically check...they just pass the buck. If they actually start doing their job and fix the problem the first time the call centre won't be half as busy dealing with irate customers. <br> <br> It has been less than a month since my last fault was logged and here I am complaining again. Please why do I have to suffer so much just to get service. TELKOM YOU ARE THE WORST SERVICE PROVIDER ON EARTH!!<br> <br> FIX MY ADSL!!!"""