AFTER 8 MONTHS MY ACCOUNT IS STILL INCORRECT!!!

It has been a Couple of Months since my First Hello Peter Complaint about Telkom. After my FIRST Complaint I had 2 people form Telkom's Accounts Department contact me and promising that they would Sort my Account out. The lady that phoned initially said that the Account was being revised and that they would sort it out. I then had a Gentleman contact me saying that they were in the wrong and that my Account will be 0 Balanced and everything will be rectified etc. It is now OCTOBER 2015 and my Account has STILL not been RECTIFIED by Telkom!! I am STILL getting Bills and Statements since the last Bill I Reported and every month they keep ADDING CHARGES!!! TELKOM: WAKE UP!!!! I WANT MY ACCOUNT 0 BALANCED AND A 0 BALANCE STATEMENT SENT TO ME!! I DO NOT OWE YOU ANYTHING!!!! YOU ARE MESSING UP MY ACCOUNT/CREDIT RECORD!!! FIX MY ACCOUNT!!!!!