1 reviews | Active since Apr 2016

24 Apr 2016, 16:27

After 6 months a request still remained pending, and the line doesnt work

I app**** for the cancellation of my landline in November, i got to telkom branches more than 4 times, the hellopeter people at Telkom followed my request and all told me the issue is sorted. But i still receive invoices. A guy 40 days ago installed a landline for me that it is not working. Seriously what is wrong with the system, why telkom calls it a system when nothing is systematic there? seriously after 6 months?

0
Replies (1)
Telkom
Telkom's reply03 May 2016, 11:46
Official

This response serves as confirmation that your query has been received.

Your reference number : SM229406 

A consultant from our fulfilment team will be in contact to assist with the query.

Regards

Noleen

Telkom Social Media Team.