After 3 weeks still waiting for my phone

<p>Sunday 8 May, i went to Telkom mobile Vaal mall, Vanderbijlpark to upgrade my wife & my cellphone contracts.</p> <p>In the store (after we have waited 45min) we were told that there is no stock for the phones we want (Samsung Galaxy S6 Edge) & that we should come back on the Thursday as then they will have received stock.</p> <p> </p> <p>Went back on Thursday 12 May just to be told they still have not received stock (Again waited for 35min)</p> <p>I told the lady (Dorothy) if we can please do the necessary paperwork for the upgrade & then request our phones</p> <p>on the contract & then we will get them by the next week.</p> <p> </p> <p>Ha i only wish!</p> <p> </p> <p>I went on the telkom facebook page that evening & saw 100's of people complaining about the same thing.</p> <p> </p> <p>So the Friday i went back to telkom & asked if i can change my package to the S7 Edge & if they had stock</p> <p>Went on to the system & she said they had 1 left.</p> <p> </p> <p>After another 30min the system went offline, Dorothy said she will try again later & phone me when i can come to pick up my phone.</p> <p> </p> <p>I am still waiting for the call</p> <p> </p> <p>Monday i went back & you wont guess, but i got my phone (still no sign off my wifes S6)</p> <p>In the shop they said everything is fine & that the sim would work</p> <p> </p> <p>Again it did not work</p> <p> </p> <p>Went back on the Thursday evening to do the sim swop & they gave me a new 1 & at last that 1 work!</p> <p>Meanwhile during that week, me & my wife phoned the shop to find out about the stock.</p> <p>Only 2 numbers are working & i kid you not but on the 51th call the phone was answered!</p> <p> </p> <p>But again no stock!</p> <p> </p> <p>Today is the 26th of May & still no phone, yet the contract is active for more than 2 weeks</p> <p> </p> <p>When will my wife receive her phone?</p> <p>Untill then i will only pay for my phone</p> <p> </p> <p>Thank you Telkom for your useless service!</p>