After 2 months telkom does not fix my line

Hi,<br> <br> My line was hit by lightning about 2 months ago and since then it runs at 1/10th of the speed. I've had 2 technicians out but they refuse to fix the box at the top of the pole. I've swapped modems, ISP's and every port reset doesnt solve the issue. The technician from 3 days ago told me he needs to replace the connection box at the pole as it's rusted.....but he never came back. Germiston technicians say that Edenvale guys dont log the faults correctly and thats why my issue doesnt go away.<br> <br> I'm so frustrated!!!