JP
Jaqueline P

1 reviews | Active since Jan 2012

21 Sept 2017, 15:29

After 12 months still not resolved

telkom sold me a modem, but they failed to check connctivity in my area. I could not use the modem and returned it as well. The amount deducted from my account still goes on. I am 71 years and can't be without a land line due to very poor cellphone reception. Mail after mail after mail has been send. Can someone please help???

0
Replies (1)
JP
Jaqueline P's update03 Nov 2017, 12:19
Reviewer Update
So, the account is still not resolved with the refund of moneys paid for a devise that was never used due to no coverage. My mother had to phone all over again....please advise when the refund will be done as this query has not been resolved at all