After 10 complaints still worst service ever

<p>In the past 3 months we have been without Internet for longer than a month. Our Internet was off from the 21st of October, for about three weeks, I just viewed my October invoice via the Internet, and from the 21st of October (when our Internet was Off) there was data usage. We could not even browse the internet during that time, so I don't understand how there could have been data usage. Is Telkom throttling my Internet usage by disconnecting my internet?? Our Internet has been off again since the 8th of December. Rebooting the device does not even work. I want someone to come to my house asap to fix the problem, and not PHONE ME saying that I should restart my device because it doesn't wor****!!!!!!!!!!!!!! </p>