After 10 complaints, still no call back

<p>How does this work? After more than 10 complaints, after more than 5 cases logged with Telkom call centre and store itself, still no call just to explain to me what to do?</p> <p>I am going to reverse your debit order now, as the amount was incorrect de to your incompetency of workers. Just migrate my package to sim only deal?? Really, how difficlt can that be??? </p> <p>Enough is enough, taking you to media now, seems like that is the only way to resolve this matter, just a migration on package?? You can't even do that???</p> <p>Now you will respond on this with an apology and state that someone will contact me?? Hahahaha.. Why don't you pick the phone p rather, and assist me??? Wait, you can't, just like you can't do the migration.</p>