AFTER 1 AND A HALF MONTHS - STILL NO RESPONSE

Relog- see previous dispute- reconnection fee should be reversed as not customers fault that line was suspended. PLEASE ADVISE WHEN MY DISPUTE QUERY WILL BE ATTENDED TOO AND MY ACCOUNT CREDITED WITH THE RECONNECTION AND DEBIT ODERS FEES OF R422.52 AND BANK FEES OF R180. IT IS MORE THAN A MONTH AND NO-ONE HAS EVEN ATTEMPTED TO PHONE ME TO SORT OUT THIS PROBLEM AND REFUND / CREDIT MY ACCOUNT. MY ACCOUNT MUST BE DEBITED ON THE 20TH MONTHLY AND NOT EARLIER