Afrihost managed Telkom ADSL not working

Since November 2015 my adsl has been slow or off completely. I think 210BRK200116 is my most recent reference. Afrihost is no longer assisting and the Telkom technitions make contact to come and fix the problem but fail to do so. This fault was said to be restored but in fact not restored. Afrihost is blaming rain and broken cables, Telkom I have no idea what the excuse is. Surely all these months is long enough to do something about the problem. We have had no rain for some days and the cable has not yet dried out enough to restore the adsl. <br> <br> I really need to know if Telkom has any plans to fix the line in the near future or is it time to seek an alternative solution.