BD
Bruce D

1 reviews | Active since Feb 2011

05 Jul 2015, 10:05

AFRICA TIME??

I REPORTED MY HOME LINE ON 25 JUNE - IT IS DEAD. <br> I RECEIVED A SMS NOTIFICATION THAT MY TELEPHONE LINE IS BEING HANDLED. <br> TODAY IS 5 JULY - 10 DAYS LATER - NOTHING HAPPENED SINCE THE SMS<br> I NEED MY PHONE LINE FOR EMERGENCIES<br> APPARENTLY TELKOM AND IT'S EMPLOYEES WORK ON AFRICA TIME BUT INCREASES TARIFFS AS AND WHEN THEY SEE FIT BUT CLIENTS CAN WAIT FOREVER TO GET SERVICE - IN THE MEANTIME I HAVE TO PAY FOR A LINE RENTAL WHICH I CANNOT USE. <br> TELKOM'S SERVICE STINKS TO SAY THE LEAST. <br> I'M CONTEMPLATING TO HAVE AN ADSL LINE INSTALLED BUT WITH THIS KIND OF NON-SERVICE I'M LOOKING AT OTHER OPTIONS TO CUT TELKOM OUT OF THE PICTURE TOTALLY AND SAVE MYSELF A LOT OF HEADACHES AND TROUBLE.

0
Replies (1)
Telkom
Telkom's reply05 Jul 2015, 10:42
Official
Hello chilipip,

We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM123056 .

Regards,
Wesley Arendse
Social Media Team

Best regards,