1 reviews | Active since Nov 2015
Advertising device that is never in stock
I have been trying to migrate my mobile broadband contract for almost 2 months now with no success. The problem is not with the migration itself but the device that Telkom has been advertising on their website for almost 2 months now - the Huawei B315 LTE router! I've been to the telkom branch at Centurion Mall at the<br> end of September and no one could give me any answers about the availability of this device. I then logged an enquire on the website asking which stores do have the router available, and the response I received was that they do not have that information, I need to check with the stores directly. I then received another reply stating that I should phone their sales department, which I did, and no one could give me an answer either.<br> <br> I waited for another month and went back to the Centurion Mall branch yesterday, 1 November, and still no one can give me an answer.<br> <br> This is really pathetic!!! How can they advertise something for almost 2 months, yet nobody seems to know about the device or the availability of it...?<br>
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163318
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM163318
Kind Regards
Zulfah
Telkom Social Media Team
