advertised but no one can help!!!!

<p>Firstly i i am telkom mobile customer, i called in and asked about upgrading - when i googled telkom mobile the fist AD google presents is telkom mobile deals one of which is Iphone 6 s plus for R449 pm, yesterday i called every store NO ANSWER i mean really you are landline and mobile communications company and not one store can answer the phone, i call into the call centre they advised i must go to a branch for the deal as there sales dept is not open on a weekend. </p> <p>i go to cavendish and i am told they dont have stock of that deal but i should go downstairs as Iphone does deals on their behalf - i go to iphone and the person that does contracts is not there and they cant see the deal on their side, but the guy of telkom tells me its a deal Iphone 6 s plus 64 gig for R449 on free me 1, anyway Iphone cant help me - back to telkom store he says call the call centre tomorrow, this morning i call the call centre and they do not have the deal either - (i have a screenshot proving that the deal was online) she cant help me inbound doesnt have stock maybe outbound will so i ask to be transfered, she cant transfer she can only send my details - i ask when can i expect a call her response "I dont know, it will circulate until someone calls you" are you kidding me?????? you are advertising deals that you dont have stock of at a branch or inbound call centre and i must sit and hope that i call back????? this is pathetic service. That no one can assist me, no one even attempted to search who has stock, and if they didnt then get stock from the Iphone store to meet the customers expectation its called SERVICE. the call centre lady says its pointless she does it or marks it as urgent? where the heck has customer service gone to???????</p> <p>i am so annoyed by this pathetic service, a branch, a third party or call centre cant assist me but its advertised. </p>