SV
Stephanie V
1 reviews | Active since Sept 2013
03 Nov 2015, 14:53
Advertise specials but cant produce
Ok so Telkom tells me they cant give me a line due to cable theft. So I went to Festival mall to get router and 50gb capped data. We went through everything that was needed but when I was suppose to collect the unit they told me sorry we cant find the special on our system? How can you have stock of the router have it advertised on your brochure but are unable to load the package and give it to your client? NO Telkom this is not how you do business!!!
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Telkom's replyOfficial
03 Nov 2015, 15:03Hello Stephanievisser,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM158918 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM158918 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply03 Nov 2015, 15:03
Official
Hello Stephanievisser,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM158918 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM158918 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media