1 reviews | Active since May 2016
Advertise and promote service and give you $#1t in return
<p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;">I am using every ounce of restraint that I have to prevent myself expressing my frustration with Telkom and their service in words that would only offend. I am now in a terrible predicament as I have cancelled my MWeb internet account and now sit without internet. My data bill is climbing and I am getting NO service from Telkom at all. All of their empty promises to get back to me are showing just how disinterested they actually are. Their advertising campaigns promote service but their actions are showing just the opposite. </span></p> <p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;"> </span></p> <p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;">Now I know that since the Facebook agent do not give their actual names there is probably no recourse for me but perhaps Telkom could tell me how to reapply for a service from them. I have called their sales center over and over again with no one ever answering, my shortest call being put on hold for 38 minutes. I then called 081180 to which I at least get to speak to someone but they in turn transfer me to “sales” to which I again get no answer.</span></p> <p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;"> </span></p> <p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;">Telkom instruct me to re-apply online which I cannot do as it won’t let me because there is an order on the system. So now I sit here complete stuck.</span></p> <p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;"> </span></p> <p> </p> <p style="background: white; margin: 0cm 0cm 0pt; line-height: normal;"><span lang="EN" style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-fareast-font-family: 'Times New Roman'; color: #141823; mso-ansi-language: EN; mso-fareast-language: EN-ZA;">Please I am begging Telkom, show just a little integrity, have someone phone me, as the respondent to my FB messages, call me yourself if you have to. Telkom are actually compounding the poor reputation that Telkom already has, by constantly making empty feedback promises. Do any of their superiors ever see the Facebook posts? This is shameful.</span></p> <p> </p>
Good day Ebarble
Thank you for making contact with us. Please e-mail us at *** with your contact details for our consultants to liaise with you.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day Ebarble
Thank you for making contact with us. Please e-mail us at *** with your contact details for our consultants to liaise with you.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
