LJ
Louis J
1 reviews | Active since Mar 2009
12 Feb 2018, 19:24
ADSL woes
I have had an ongoing problem with my ADSL speed the last few months. I get 4meg speed for a few days, then it drops to 2.5meg again. After Telkom re-loads the DSL port, the cycle begins again. They have tested the line up to my house and said they cannot find a problem. I have replaced my indoor cabling, filter and ADSL modem, still the same problem. My modem syncs at 2560kb/s again. Are there no more brainpower left at Telkom/Openserve anymore? I reported the line again over the weekend and this afternoon I got an SMS saying that the fault has been resolved. IT HAS NOT BEEN RESOLVED, I AM STILL GETTING 2.5KB/S SYNC WITH THE EXCHANGE. CAN SOMEBODY PLEASE FIX IT?
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Telkom's replyOfficial
12 Mar 2018, 13:29Good day ,
I have made changes to the port please reboot router and send us a private reply if still slow, your ref for this query is AI*** thank you.
Yazied
Telkom Social Media
Best regards,
Telkom's reply12 Mar 2018, 13:29
Official
Good day ,
I have made changes to the port please reboot router and send us a private reply if still slow, your ref for this query is AI*** thank you.
Yazied
Telkom Social Media
Best regards,