1 reviews | Active since May 2010
ADSL upgrade order canceled with no notification nor meantime to relog
<p>Logged an request to upgrade my ADSL at home to 4mb/sec. Just called the Telkom Centre who told me that my order has been canceled. Telkom did not notify me at all. Poor customer service.</p> <p>Apparently the Exchange is under maintenance. Who can tell me when the exchange will be out of maintenance so that I can RE-LOG the order?</p> <p>Clearly Telkom is not interested in additional funds, and delivering a world class service.</p>
Still no feedback. No progress. Time to look for another supplier. Looking at the number of complaints on FB and here, it is clear that Telkom does not deliver an work class service and their subscibers is not key towards their profit.
Still no feedback. No progress. Time to look for another supplier. Looking at the number of complaints on FB and here, it is clear that Telkom does not deliver an work class service and their subscibers is not key towards their profit.
Received an phone call from Telkom stating that the upgrade will be done within 10 day. 18 days later, stil nothing. Still waiitng for the SMS to confirm completion of the upgrade. Maybe it is time to go Afrihost fibre, since Telkom can not deliver.
Received an phone call from Telkom stating that the upgrade will be done within 10 day. 18 days later, stil nothing. Still waiitng for the SMS to confirm completion of the upgrade. Maybe it is time to go Afrihost fibre, since Telkom can not deliver.
Still no upgrade done. Poor service by Telkom.
Still no upgrade done. Poor service by Telkom.