ADSL unusable

Adsl has been up and down since 28th December 2015, paying for a 4MB line and for the last 4 weeks i would be lucky to get anything over 1mb/s. Connection keeps disconnecting and is unusable. I use this for work and for the last 4 weeks i have been unable to do anyrhing from home. <br> <br> Everytime i try and get status update i get told it has been assigned to a technician. Yet no change and i really am not sure what to do next. All was fine prior to outage on the 28th December 2015.<br> <br> Second post for same issue...Telkom does not care and i will probably get the same response. <br> <br> Number: ***<br> Ref with telkom: 328CWK281215<br> <br> See:<br> http://hellopeter.com/telkom/complaints/week-3-of-adsl-down-***