ADSL Topup -Account not recharged

<p>Friday Morning I was capped and decided to top up my ADSL line with 200gigs of data on the new Telkom customer portal. I filled in all my details and made the payment and the money got taken from my account but still no ADSL data on my line I then was forced to by an extra 40gig on the old top site which worked. </p> <p>I then posted this on Telkom's twitter account and I got a response that said "@angmur112 Hi, feedback will be communicated back to you.Apologies for the wait.^MB" close to the end of the day I sent another response I can't understand that it takes so long for something like to be resolved and this morning Telkom calls my house and ask if I am still experiencing any line issues as they can see my line is working, now this is the second thing that makes me really upset is that they didn't even have a look at what I explained in the original response. I am now still waiting on either my data to be loaded or my money to be refunded.<br />This is extremely bad service from such a huge organisations that boast about being one of the top providers of service in South Africa. Well wake up Telkom you SUCK....<br />How can you publish a site that doesn't work properly, and How come it takes so long to resolve and issue that takes for the most an hour to fix. <br />Once again thank you for the great service TELKOM.</p>