PS
Pieter S

1 reviews | Active since Aug 2011

08 Mar 2016, 11:15

ADSL to be removed and replaced with FLLA

Good Day,<br> <br> I just received a call from Telkoms Call Centre to advise me that Telkom is removing all Copper Land lines and replacing them with a FLLA (Fixed Line Look Alike). I currently have a ADSL line at home with an Uncapped data package with Telkom Internet. Now the Lady says that I will loose my uncapped data package and that I will now only have 10GB of data and then when that is finished I have to buy extra.<br> <br> I have no problem in converting but I did not apply for the service. Telkom is forcing me to take up this deal as they will cancel my telkom line if I dont agree to there package. If you want me to convert, provide me with the exact same service as I had with my ADSL Line Uncapped Data package.

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Replies (1)
Telkom
Telkom's reply08 Mar 2016, 12:22
Official
Hello Pieter.Swanepoel,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.