ADSL - TELKOM CALL CENTRE

HOW MANY TIMES MUST YOU EXPLAINED OR LOG CALL RE ADSL RUNNING SLOWER THAN IT USE TOO. TODAY SPOKE TO KHOTSO AGAIN AND SAME STORY AS ALWAYS..LINE IS FINE MAYBE BUSY AREA MAYBE THIS MAYBE THAT..LET ME TELL YOU I MONITOR MY LINE ALWAYS, AND CAN SEE IF ITS NOT CORRECT, DONT ALWAYS JUST RECREATE PORT IT DOES NOT WORK .. I USE TO GET ON A 10MB LINE ( 8.95 ) NOW ITS LIKE 6.86 TO 7.25 .. AND IF ITS WINDY OR RAINING I GET 3.66 - 4.78 .. SO TELL ME <br> TIRED OF THIS .. AND DONT TELL ME ON A 10MB LINE ITS FROM 6MB UP TO 10MB - I UNDERSTAND WONT GET FULL 10MB YET MY ROUTER AND TEST SHOW MY MAX IS 12200 SO REST MY CASE<br> FIX IT .. MAYBE WE SHOULD START PAYING ALSO ON WHAT WE GET AND NOT FULL AMOUNT SINCE YOU CANNOT SUPPLY FULL SPEED.. YET IT WAS WORKING 100% TILL SOMEONE CLIMB UP THE POLE