tN
trevor N

1 reviews | Active since Jul 2011

28 Dec 2016, 10:21

ADSL telkom blues

<p>My ADSL line has been down since 19 December.</p> <p>The telkom call center keeps telling me a technician was appointed in the morning but he never shows. The next time I. Call I will get the same response.</p> <p>The call center personal won't give their name or surname. Thus alone is an indication the information they are sharing is false.</p> <p> </p> <p>Telkom sort out my ADSL line and your pathetic call center.</p>

0
Replies (1)
Telkom
Telkom's reply28 Dec 2016, 11:25
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please reply privately with your affected number and fault reference number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,