ADSL & Telephone Line Down 255CWK201115

Item: Telkom
Rating: 2
Author: Pumelele M

I logged a call with Telkom on 20 Nov 2015, now its 23 Nov 2015 the problem has Not been resolved. This is causing great inconvenience for me because I work from Home, now I dont have access to Internet & telephone because everything is down.<br> Can someone please contact me ASAP regarding this issue, as i need access to Internet because I'm loosing income<br> 255CWK201115

Helpful (0)

Replies (1)

Telkom's replyOfficial

23 Nov 2015, 16:03

Hello Puma_ZA,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM170602
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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Telkom's reply23 Nov 2015, 16:03

Official