AV
Arina V

1 reviews | Active since May 2013

31 Aug 2015, 08:29

ADSL still unrepaired

6 Weeks ago my ADSL started cuttinng out on a frequent basis. I repeatedly phoned the telkom service line at 10210. Many times they would resend a signal and the ADSL would start working again, until the next evening when I return from work. <br> <br> Subsequently, the ADSL stopped working entirely - for the past 4 weeks already. I have phoned 10210 numerous times, hearing how technicians have been assigned, getting reference numbers and escalating the matter. <br> <br> However, the ADSL is still not functioning and I am extremely dissappointed that I am paying for a service I am not receiving, and have no hope or indication that the situation will be rectified in the near future b

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Replies (1)
Telkom
Telkom's reply31 Aug 2015, 09:06
Official
Hello dvosari,


Thank you for contacting us.

We will look into your ADSL query, and provide feedback the soonest.

We do apologise for your experience.

Your social media ***

Regards,
Fridah
Telkom Social Media Team
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