pW
pieter W
1 reviews | Active since Feb 2016
03 Mar 2016, 11:50
ADSL still not working
After submitting my last report, I received feedback to say that the problem has been escalated.<br> My ADSL and telephone line is still dead. No feedback received when the issue will be resolved.<br> Its been 8 days now.<br> Apparently 2 department are fighting over who is responsible for the line and ADSL not working.<br> What a joke!
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Telkom's replyOfficial
03 Mar 2016, 14:02Hello pieter.vwyk1987,
Thank you for making contact with us and brining this to our attention.
We do apologise for the delay. Please be assured that we have escalated the query, generated REF NO : 8448. We have requested available updates from our field techs. We will make contact once feedback is provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
We do apologise for the delay. Please be assured that we have escalated the query, generated REF NO : 8448. We have requested available updates from our field techs. We will make contact once feedback is provided.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Mar 2016, 14:02
Official
Hello pieter.vwyk1987,
Thank you for making contact with us and brining this to our attention.
We do apologise for the delay. Please be assured that we have escalated the query, generated REF NO : 8448. We have requested available updates from our field techs. We will make contact once feedback is provided.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
We do apologise for the delay. Please be assured that we have escalated the query, generated REF NO : 8448. We have requested available updates from our field techs. We will make contact once feedback is provided.
***
Regards
Keagan
Telkom Social Media Team