Adsl still not fixed two weeks later

<p>To whom this may concern:</p> <p> </p> <p>I have no internet connection for two weeks (tomorrow will be 15 days since the report was made). I get regular smses stating that the problem is being looked into, what is this in aid of? Does it take so long to fix an adsl fault? It seems to me that my support as a customer has no value and there is no urgency to repair my line by Telkom. I called in several times in this regard. When is it going to be fixed? </p> <p> </p> <p>Please Fix my adsl line, this is a plead to you Telkom, if my adsl is not fixed by 7 October midday please close my account. Kindly refund me for the days I did not have service. </p>