SN
Stella N
1 reviews | Active since Jul 2015
28 Aug 2015, 11:15
ADSL STILL NOT FIXED AFTER A MONTH AND A HALF!
I had a phone call from Telkom on the same day I reported to Hello Peter on 14 August 2015. HOWEVER, I have had NO ACTION TO REPAIR MY FAULTY ADSL LINE!!! <br> <br> I even received another escalation reference number - SM129957 and 703899 - this matter has been \escalated"4 times now (although I have been informed it can only be escalated once!) - VERY ****** IRRITATING. When I phoned the call centre on Monday this week"
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Telkom's replyOfficial
28 Aug 2015, 11:53Hello Steltjie,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM129957
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM129957
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply28 Aug 2015, 11:53
Official
Hello Steltjie,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM129957
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM129957
Kind Regards
Zulfah
Telkom Social Media Team