NV
Naidoo V

1 reviews | Active since Jul 2012

20 Oct 2017, 10:03

adsl still not connected or no contact on status of connection

Good day,

Please provide me with feedback on my application.

I have had no feedback since 11 October on my order.

Thank you,

0
Replies (2)
NV
Naidoo V's update01 Nov 2017, 15:37
Reviewer Update
Telkom, what is the problem? I app**** for an adsl line and it has been close to a month now and still no connection. Please look into my application.
NV
Naidoo V's update06 Nov 2017, 10:38
Reviewer Update
Good day, I am still not connected. I left a message with Togozo (call centre consultant) for Mr Denzel Naidoo (manager of call centre at the time of calling - 02-11-2017) to contact me on what is the hold up for me being connected to ADSL and he has not contacted me. I made several calls to Telkom and no one can give me a solid answer as to when I will be connected. I receive sales calls for telkom services on a regular basis and wonder with this poor service, how can I take product any products or recommend telkom products to anyone. Not expecting a call from the customer service department as nobody responds to complaints or service related questions. Please change my mind about your service delivery.