JE
Jaco E

1 reviews | Active since Jan 2016

11 Jan 2016, 16:20

Adsl still faulty after 28 days

On the 14th of Dcember 2015, I have logged a fault (Fault ref 195CTK151215) on my adsl line. 2 Weeks after a technician came to my house and could not fix my line - apparently a fault in the telkom box which must be handed over to the \cable guys". 2 Weeks later and I`m still waiting for telkom to fix my line.<br> <br> This is now a month after I have logged a fault with telkom. I went to our local telkom service providers in Secunda 3 times already - all they say is that they can`t do anything for me. I must call 10210. I`ve been calling 10210 and then they try to contact the technician and then they want my cellphone number and then they only spin me a ton of nonsense for the past 5 calls.<br> My debit order went off"

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Replies (1)
Telkom
Telkom's reply14 Jan 2016, 12:11
Official
Hello Bking1340,

Thank you for making contact with us.

Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.

Your reference number SM187548

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team